🛡️ PRIVACY POLICY

Last Updated: 11/11/2025

This Privacy Policy describes how Bunny & Co. and Bear Bunny & Friends Sanctuary (“we,” “our,” “us”) collect, use, and protect your personal information when you visit, shop, or interact with our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

• Name

• Email address

• Billing address

• Shipping address

• Payment details (processed securely via third-party processors)

• Phone number

Device Information

Automatically collected through cookies, pixels, and analytics:

• IP address

• Browser information

• Time zone

• Pages viewed

• How you interact with our site

Donation & Membership Information

If you donate or join a membership program, we may collect:

• Donation amounts

• Membership history

• Preferences

We do not store full payment card numbers.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you (order updates, marketing, donation receipts)

• Provide customer support

• Improve our website

• Maintain accurate nonprofit donation records

• Prevent fraud and protect our website

3. Sharing Your Information

We may share necessary information with trusted third parties such as:

• Shopify (our online store platform)

• Payment processors (Shopify Payments, PayPal, etc.)

• Shipping carriers (USPS, UPS, FedEx)

• Email service providers

We do not sell or rent your personal information. Ever.

4. Cookies & Tracking

We use cookies for:

• Website performance

• Analytics

• Shopping cart functionality

• Personalized experience

You may disable cookies in your browser settings.

5. Donations & Nonprofit Compliance

As a nonprofit, we are required to maintain certain donation and accounting records.

This information is kept confidential and secure.

6. Data Retention

We retain order, donation, and account information for our legal, accounting, and nonprofit compliance requirements unless you request deletion.

7. Your Rights

Depending on your location, you may have rights to:

• Access your information

• Correct or update your information

• Request deletion

• Opt out of marketing emails

Use the contact information below to make a request.

8. Security

We use industry-standard security measures.

However, no online transmission is 100% secure.

9. Changes to This Policy

We may update this policy occasionally. Changes will be posted here with the updated date.

10. Contact Us

Bear Bunny & Friends Sanctuary

Email: bearbunnynco@gmail.com

Text or Call: ☎️ 305-890-8917